As part of 24Dokan compliance to The Personal Data Protection Act 2010 (PDPA) and commitment towards protecting of our member's personal information, 24Dokan has put in place a personal data protection and compliance principles which 24Dokan stands guided by in the provision of our products and services to our sellers/customers.
Please read 24Dokan Privacy Statement to understand how we use the personal data which we may collect from you. By providing your Personal Information to us, you are consenting to this Privacy Statement, and the collection, the use, the access, the transfer, the storage, and the processing of your personal information as described in this Privacy Statement.
Please note that in order to use our Services, you must be 18 years old or older. If you are under 18 years old, you will need permission from your parents or legal guardians.
In order to be able to process your order that you place using our Website or App, we will require you to provide us with a set of personal information that personally identifies you and your delivery location. We receive and store all information that you enter anywhere on the Website or App. This input includes:
Information including, but not limited to: Name, Address, Telephone Number, E-mail Address.
Information including, but not limited to: Credit Card number, Expiration Date, and Billing Address.
Information including, but not limited to: Name, Address, Telephone Number, Special delivery remarks.
Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes.
Other customer information:
If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
This information is collectively referred to as “Personal Information.” You may choose not to provide us with certain Personal Information. In such an event, you can still access and view much of the Website or App; however, you may not be able to order any products. In addition, you can choose not to provide certain optional information, but then you might not be able to take full advantage of many of the features on the Website or App.
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How we use your personal information
We use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, verifying your qualifications for certain products and services, billing, improving our services, providing an enhanced and more personalized shopping experience, communicating with you, and informing you of special offers and discounts.
24Dokan may exclusively use the service provided by an external company for maintaining the technical operation, security, confidentiality of personal data contained in the Website. This company is the data processor with regards to the personal data for which 24Dokan is the data controller.
The data processor shall solely act according to instructions from 24Dokan. By accepting these terms and conditions, you also give your consent to 24Dokan to give such instructions to the data processor which are necessary for the processing of data in accordance with this personal data policy and for the purpose of use of the Website.
The data processor has made necessary technical and organizational safety measures against the information being accidentally or illegally destroyed, lost or deteriorated, and against the information coming to the knowledge of unauthorized persons, is misused or in other ways is processed in violation with the act on processing of personal data. On your request – and against remuneration of the data processor’s current hourly rates at any time for such work – the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organizational safety measures have been made. In such a situation, 24Dokan will facilitate the request to the data processor.
Disclosure Required by Law
We may disclose Personal Information when required by law or when such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon 24Dokan or any of its officers or principals. We further reserve the right to disclose such information when 24Dokan reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating 24Dokan Terms of Condition or may be causing injury to or interference with 24Dokan rights or property, registered customers or potential customers of 24Dokan, or anyone else that could be harmed by such activities.
Sharing of Personal Information
Notwithstanding on How we use your personal information above, we share segment data with our accomplices and promoters on an unknown and total premise. This kind of information isn't promptly connected to any actually recognizable data. We work intimately with outsiders to present to you our administrations. We share data when another organization is associated with the exchange so the organization can play out its capacities.
Third Party Privacy Policies
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Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
24Dokan does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.